SHIPPING & PAYMENT INFORMATION
Last Updated: September 8, 2026
1. Payment Methods
We accept the following secure payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay / Google Pay
All transactions are encrypted and processed securely. We do not store your full credit card details.
2. Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and US federal holidays). You will receive a confirmation email with a tracking number once your order ships.
3. Shipping Rates and Delivery Estimates
We currently ship to all 50 US states.
- Standard Shipping (USPS/UPS Ground): 3–7 business days. Cost: $5.99 (FREE on orders over $50).
- Expedited Shipping (UPS 2-Day): 2 business days. Cost: $14.99.
- Overnight Shipping: 1 business day. Cost: $24.99.
Note: Delivery times are estimates and may vary due to carrier delays or weather conditions.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking link. You can also track your order by logging into your account on our Site.
5. Contact for Shipping Issues
If your package is lost or delayed, please contact us within 14 days of the expected delivery date at manager@softnestcare.online. 