PRIVACY POLICY
Last Updated: September 8, 2026
At Soft Nest Care, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://softnestcare.com/. 1. Information We Collect
- Personal Data: Name, shipping/billing address, email address, and phone number provided during checkout.
- Payment Data: We do not store full credit card numbers. Payments are processed securely by PCI-DSS compliant third-party gateways (e.g., Stripe, PayPal).
- Automated Data: IP address, browser type, device information, and cookies used to analyze site traffic and improve user experience.
2. How We Use Your Information
- To process, fulfill, and ship your orders.
- To communicate with you about order status, customer support, or account issues.
- To send marketing communications (only if you have explicitly opted in).
- To prevent fraud and ensure the security of our Site.
3. Data Sharing and Third Parties
We do not sell your personal information. We may share data with trusted third parties solely to operate our business, such as:
- Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order.
- Payment processors to complete transactions.
- Analytics providers (e.g., Google Analytics) to improve site performance.
4. Your Privacy Rights (CCPA Compliance)
If you are a California resident, you have the right to:
- Request to know what personal data we have collected about you.
- Request the deletion of your personal data.
- Opt-out of the "sale" or sharing of your personal information (we do not sell data).To exercise these rights, email us at manager@softnestcare.online. We will respond within 45 days.
5. Data Security
We implement industry-standard security measures (SSL encryption, secure servers) to protect your data from unauthorized access, alteration, or destruction.